The following personal details provided by the customer are securely stored in our
database: name, place of birth, date of birth, passport number, expiry date, date of
issue, type of supporting document, email address, postal address, phone
number, connection log, IP connection details, cookies, and payment records. For
more details, please refer to our Privacy Policy.
Applicants must ensure that all information provided is accurate and complete.
They must not submit false or misleading details, omit required information, or
otherwise fail to meet the eligibility requirements. If any of these conditions are
violated, we reserve the right to cancel or delete the applicant’s data.
The travelvisapass.com website and its services are strictly for personal use. We
are a private entity with no affiliation to any government. Users must respect the
website’s intellectual property and are prohibited from copying, modifying,
downloading, or reusing any content for commercial purposes.
By using our services, the applicant agrees to the terms outlined herein. The
conditions governing our service may be updated at any time for technical,
security, or operational reasons.
We facilitate the online processing of visa and travel document applications. Our
role includes informing applicants, collecting necessary details, and submitting
their information to the relevant authorities. By using our services, you become our
customer and agree to these terms. Our responsibility is limited to processing,
managing, assisting, and supporting visa applications; final decisions rest solely
with the issuing government authority.
Upon submission and acceptance of your application, we will notify you via email.
Given the nature of the service, processing begins immediately. Visa applications
are personalized services, and once submitted, a binding contract is established
between you and us.
Our team assists with electronic visa applications for both foreign and national
travelers. Our services include reviewing all provided information, translating
details where necessary, assisting with form completion, verifying document
accuracy, and performing grammar checks.
Government authorities may require additional documentation, which we will
request from you as needed. You must provide these documents within the
stipulated time. Failure to comply will result in application cancellation without a
refund, as our company bears no responsibility for missing documentation on your
part
We strive to provide clear and accurate information to help you obtain your visa on
time. However, visa requirements may change, and we will notify you of any
updates promptly. The final decision to issue a visa rests with the relevant
authority, and we cannot guarantee approval. Our fees cover processing,
management, and support but do not include visa issuance.
Once your request for a visa or travel document is approved, you will receive an
email confirming the acceptance of your application. This confirmation
establishes a legally binding agreement between both parties, officially making us
your service provider and you our customer.
If government authorities reject your visa application, the amount paid to them will
be fully refunded. However, our service fees for processing and handling your
application are non-refundable under any circumstances, and no further refund
requests will be considered.
If you wish to request a refund for an already accepted and processed application,
please reach out to us. Each case will be reviewed individually to determine if
reimbursement is possible.
We aim to provide a response to refund requests within 72 hours.
Due to the urgent and customized nature of our service, we begin processing
applications within 24 hours of submission. By proceeding with your request, you
acknowledge and agree that, once processing has started, cancellations or
withdrawals will not be possible
Our service fees include processing costs and government charges. If a courier
service is required, the customer is responsible for the cost. Service fees are nonrefundable, as are payments made to the authorities on your behalf.
Our service fees range from €29 to €79, charged upon acceptance of your
application. These fees are non-refundable under any circumstances.
If your visa application is denied by government authorities, we will refund the
government fees but not our service fees.
Before payment, you will have the opportunity to review and correct any errors in
your application. Once payment is made, you agree to these terms and take full
responsibility for the transaction
By using our services, you accept these terms and assume administrative and
financial responsibilities, including taxes, compliance risks, refund requests, and
dispute resolution. Our payment processor ensures all transactions are encrypted
and comply with legal regulations
Visa issuance decisions are made by government authorities, which may request
additional documentation or reject applications without explanation. As we do not
issue visas, we cannot guarantee approval or processing timelines. We
recommend applying well in advance and refraining from making travel
arrangements until your visa is granted.
We are not liable for processing delays caused by government authorities, nor for
any related costs incurred by the applicant. Our role is limited to submitting
applications based on the details provided by the customer. Any errors or
omissions in the information supplied are the applicant’s responsibility.
Customs or immigration authorities may deny entry to travelers even if they hold
valid documents. By accepting these terms, you acknowledge this possibility.
Disputes arising from this agreement are governed by Spanish law, and by using
our services, you agree to submit to its exclusive jurisdiction.
We are not responsible for delays or errors caused by third-party services, such as
transportation or delivery companies. Any disputes with third parties must be
resolved directly with them, as our responsibility is limited to processing and
dispatching the requested documents.
This website complies with Royal Decree-Law 23/2018 of December 21 on the
transposition of directives related to trademarks, rail transport, and package travel
services.
