Privacy Policy

Why Do We Process Your Personal Data?

In compliance with the General Data Protection Regulation (GDPR) of April 27, 2016, and Organic Law 3/2018, we collect and process your personal data for the following purposes:

To get in touch with you if you request it.
To facilitate and manage your navigation on our website, when applicable.
To send you promotional information about our products and services.
To handle purchases made through our website and manage items added to your shopping cart.

To access certain services, users may be required to complete a registration form, which will authorize them to use specific features on the site. Additionally, whenever you contact us, we will inform you of how your data will be used. If we intend to use it for purposes beyond those initially stated, we will first seek your explicit consent. If your consent is provided as part of a written statement that includes multiple subjects, it will be clearly distinguished from the rest, presented in an accessible and understandable format, using straightforward language, in accordance with Article 7.2 of the GDPR.

What Is the Legal Basis for Processing Your Data?

The processing of your personal data is based on the following legal grounds:

Your explicit consent, as stated in Article 6.1(a) of the GDPR.
he necessity to execute a contract in which you are a party or to take precontractual steps at your request, as per Article 6.1(b) of the GDPR.

Who Has Access to Your Data?

We do not share your personal data with third parties, except when legally required or when necessary to support services related to data processing.

How Long Do We Retain Your Data?

If you are a customer, we will keep your personal data for a minimum of five years to ensure compliance with legal obligations.
If you are not a customer, your information will only be retained for the time necessary to manage our relationship.

What Are Your Rights Regarding Your Data?

As a data subject, you have the right to:

Confirm whether we are processing your personal data.
Access your personal information and request corrections if it is inaccurate.
Request the deletion of your data when it is no longer required for the original purpose.
Restrict the processing of your data under certain conditions, in which case we will only keep it for legal claims or defense.
Object to the processing of your data based on your specific circumstances. If you do so, we will cease processing unless we have compelling legitimate grounds or need to retain it for legal purposes.
Request data portability, allowing you to receive your personal data in a structured, common, and machine-readable format for your own use or transfer to another entity.

To exercise these rights, you may contact us at: info@travelvisapass.com.

What If You Are Underage?

If any of our services are specifically directed at individuals under 14 years old, we will require the consent of their parent or legal guardian to collect and process their data, in accordance with Article 7 of Organic Law 3/2018 on Data Protection and Digital Rights.

Data Accuracy, Security, and Responsibility: How Do We Handle Your Information?

You are responsible for providing accurate and up-to-date information. We are not liable for any consequences resulting from incorrect, incomplete, or outdated data submitted by users. By filling out registration or subscription forms, you confirm that the information provided is truthful and complete.

We are not accountable for the accuracy of data obtained from third-party sources, nor for any potential damages that may arise from relying on such information. We also reserve the right to modify, update, or remove content from our website as necessary, which may include limiting or restricting access.

Your data will be processed with strict confidentiality and safeguarded with technical and organizational measures to prevent unauthorized access, loss, modification, or misuse.

If you believe your data protection rights have not been properly addressed, you can file a complaint with the Spanish Data Protection Agency (AEPD) via their official website: www.aepd.es.

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